Y999 Privacy Policy — Our Commitment to Protecting Your Data

Y999 collects two types of data — information you provide directly, and data generated automatically while you use the platform.

If you access y999 through a social media account, y999 may receive limited information from your public profile on that platform — but only with your consent.

Y999 uses your data solely for the following purposes:

• Service Delivery: Account creation, payment processing, and access to betting features.
• Identity Verification (KYC): Compliance with legal obligations related to anti-money laundering and fraud prevention.
• Security: Detecting unusual access patterns or fraudulent activity.
• Support: Maintaining communication history to resolve issues effectively.
• Platform Improvement: Analyzing which features are used most to improve your overall experience.
• Responsible Gaming: Detecting unusual betting patterns and sending alerts when necessary.
• Promotional Communications: Keeping you informed about bonuses and offers — you can opt out at any time.

Y999 does not use your data to form political opinions or build religious profiles. Your betting preferences are used solely to improve service quality — nothing else.

Y999 does not generally share your personal data with third parties. However, limited information may be disclosed in the specific circumstances outlined below:

• Payment Processors: Only the information required to complete a transaction is shared with bKash, Nagad, Rocket, or other payment providers.
• Legal Obligations: Information may be disclosed in response to a court order, a regulatory authority's request, or a lawful demand from a law enforcement agency.
• Fraud Investigation: Assisting relevant authorities in investigations involving serious financial crimes.
• Technology Service Providers: Server hosting providers and security software vendors may have access to limited technical data — however, they are bound by confidentiality agreements.

In the event of a major change to y999's ownership or business structure (such as a merger or acquisition), member data may be transferred to the new entity with privacy protections in place. Members will be notified in advance via email or SMS.

All data stored on y999's servers is protected to international security standards. The security measures in place include:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Password hashing — passwords are never stored or readable in plain text.
• Firewall and intrusion detection system — to block unauthorized access.
• Regular security audits — conducted by independent third-party experts.
• Two-factor authentication (2FA) — for account access.
• Encrypted database backups — stored on separate servers.

How long your data is retained depends on its type. Financial transaction records are typically kept for 5 to 7 years in line with international regulatory requirements. Upon account closure, personal data is deleted within 3 years unless retention is required by law.

The y999 website and app use cookies — a common practice across most modern websites. Cookies are small files stored in your browser that help y999 remember your preferences.

Types of cookies used at y999:

• Essential Cookies: To keep your login session active — the platform cannot function without these.
• Performance Cookies: For monitoring page load speed and detecting errors — these do not collect any personal information.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand which features are used most — data remains anonymized.

You can disable cookies through your browser settings. However, turning off essential cookies may affect your ability to log in and use y999 normally.

Y999 does not use third-party advertising tracking cookies — your browsing habits are never shared with advertisers.

As a y999 member, you have the following rights over your personal data:

• Right to Access: You can request to see what information y999 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information we hold about you.
• Right to Erasure: You can request deletion of specific data, provided there are no legal obligations requiring its retention.
• Portability: You may request an export of your data in a structured, portable format.
• Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.
• Right to Lodge a Complaint: You may file a data protection complaint directly with y999.

To exercise any of these rights, reach us via the support chat at y999 or email support@y999.express. We will respond within 30 days of receiving your request. Please note that deletion requests cannot be processed without identity verification — this is in place to protect you.

Y999 strictly does not provide services to anyone under 18. y999 does not knowingly collect data from minors.

Date of birth is verified at the time of registration. If it is later found that a member provided a false age during sign-up, their account will be closed and all collected data will be deleted.

Y999 may update this Privacy Policy from time to time. When changes are made, the date at the top of this page will be updated accordingly. For significant changes, you will be notified in advance via your registered mobile number or email.

Continued use of y999 after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.

Previous versions of this policy are archived by y999 — you can request them from Support if needed.